VASQUIAT offers a selection of luxury fashion brands. As an authorised online distributor for all of the designers we feature, we guarantee that every item we sell is 100% authentic.
HOW DO I MAKE A PURCHASE
In your account
If you have forgotten your password, change it here or follow the Forgotten Password instructions on the Sign In page.
We accept payment via Visa, MasterCard
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Your refund will be credited to the original payment method used to place the order, within 5 days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to your e-mail address. Your financial institution may require additional time to process the refund to your account - refunds can take up to 10 working days to appear in your account due to varying processing times between payment providers. Please note that
Please beware that in preorder transactions you should expect a waiting period of approximately one to six (1 to 6) months between the date you place your order and the date that the Product is ready for shipment.
Shipping Zone 1 (10 €): Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Nederlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK
Shipping Zone 2 (15 €): USA and Canada
Shipping Zone 3 (25 €): Albania, Andorra, Armenia, Belarus, Bosnia Herzegovina, Channel Islands (Guernsey, Jersey), Cyprus, Georgia, Gibraltar, Iceland, Israel, Kosovo, Liechtenstein, Macedonia,
RETURN AND ITEM
Please note: - We cannot guarantee the availability of sizes when you request an exchange. It depends on the brand's stock and availability - Shipping costs are not refundable
We offer free returns within the European Union. International returns are the responsibility of the customer. For added safety, please insure all packages with a tracking number.
RETURN POLICY In order to return an item, you must meet the following conditions:
- The return must be requested within 15 days of the delivery date
- Items must be in perfect condition accompanied by the return information label
- Items must be in their original, unused, unaltered and unwashed condition
- Items must have their original tags and packaging
- Shoes must be tried on a carpeted surface until you have decided to keep them.
- Shoes must be returned in their original, undamaged shoe box as this is considered part of the product.
- Please use the
information is used and stored in
OWNERSHIP OF THE WEBSITE
In compliance with Law 34/2002 of July 11, Services Information and Electronic Commerce, we inform you that our Site is owned by
INFORMATION WE COLLECT
Personal Data is information that identifies you or can be used to identify or contact you. Such Personal Data may include your name, address, email address, telephone number,
If you wish to preorder a product through our Site, you will be required to provide certain information in addition to the Personal Data noted above. Such information may include a credit card number, PayPal account number, and similar information (collectively, ‘Billing Information’).
OTHER INFORMATION AND COOKIES
In addition to
- information that we automatically collect when you visit the Site, such as your IP
Internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the Site you visit, number of links you click while in the Site, and similar information concerning your use of the Site
HOW WE USE AND SHARE YOUR INFORMATION
We use the Personal Data, the Billing Information, and the Other Information to provide you access to and usage of the Site, solicit your feedback, inform you about our products and services and those of our third-party partners, and to improve our services to you. If
We will share your Personal Data and Other Information with our partner designers. If you do not want us to share your personal information with them, please contact us.
In an ongoing effort to better understand our members and our Site, we might analyze the Other Information in aggregate form in order to
Our members, by marking the corresponding boxes and entering data in the fields
ACCESSING, MODIFYING AND DELETING PERSONAL DATA AND COMMUNICATION PREFERENCES
You may access, review, delete, and/or make changes to Personal Data that you have provided to us by clicking on the configuration icon on our Site (right next to your name) or by emailing us at email@example.com.
In addition, you may manage your receipt of marketing and non-marketing communications by clicking the ‘unsubscribe link located at the bottom of any Vasquiat marketing email or by emailing your request to firstname.lastname@example.org. You should be aware,
however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot
USE OF THE WEBSITE
All information, text
The use of those distinctive signs and / or trademarks, or other material subject to protection under the law of industrial property, except as permitted by our policy, is strictly prohibited and will constitute a violation of the industrial and intellectual property rights of
Also, the graphic design of the Site, the software programs that enable its operation as well as photographs, texts and the rest of the contents protected by intellectual property rights and incorporated in the Site are property of
LIMITATION OF LIABILITY
Both access to the Site and the use made of the information it contains are the sole responsibility of the user.
TERMS & CONDITIONS
These terms and conditions apply to the purchase and sale of products (“Products”) through www.vasquiat.com (the “Website”), from
ACCEPTANCE AND CANCELLATION
Only products with tag “add to bag” are available to pre-order or to buy in season. In case of any doubt about the product's availability kindly send us an email to Customer Service (email@example.com). For in-season items, we do not accept modifications of the order after the order has been placed and the confirmation e-mail has been sent. For pre-order items, you may cancel your order within 24h of placing it. To modify your order (shipping address, phone number, recipient name, etc.) you must reach out to firstname.lastname@example.org with your order number and the desired change. You have 24h to e-mail us if you would like to make any modifications (the above-mentioned, or other - size,
CONTACT AND REGISTRATION INFORMATION
The only way to enter in
PRICES, SHIPPING FEES, TAXES, AND INTERNATIONAL DUTIES
All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. All prices are VAT included and shipping charges, taxes and duties may apply. All relevant shipping fees, import taxes, and duties will be charged at such time as the Product is ready for shipment. The costs of shipping and any import