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Customer Care

If you have any questions about an order, products on our website, or need assistance, feel free to contact us by filling in the following form. We aim to respond to you within 24 hours with the exception of busy periods like holidays and sales seasons when we may take a little longer to get back to you.

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Pura Utz

Pura Utz means Pure Quality — Pure Good, Amazing. The name carries many meanings the brand lives up to. All products are produced to honor and to create a sustainable income for the incredible women in their team. Pura Utz creates beautiful and relevant designs that honor the Mayan weaving tradition and colorful outlook. They aim to open international markets for the artisans in order to acknowledge their skills and crafts.