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Customer Care

If you have any questions about an order, products on our website, or need assistance, feel free to contact us by filling in the following form. We aim to respond to you within 24 hours with the exception of busy periods like holidays and sales seasons when we may take a little longer to get back to you.

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Madeleine Thompson

Madeleine Thompson launched as a cashmere connoisseur in 2009. The brand’s design aesthetic has been influenced by experiences and perspectives from London and Hong Kong. Simple cable-knit jumpers come with snakeskin prints or metallic elbow patches, beanies are adorned with sequins and classic V-necks have asymmetric hems. Everything is created with the most luscious cashmere.

This brand ships from Hong Kong. Import duties and taxes may apply.